Hi, I'm Bonnie.

I'm a technical content strategist and information architect with a deep background in optimizing large, complex systems, especially in civic organizations, nonprofits, or highly regulated industries. My focus is on clarity, scalability, and user trust. My expertise spans content systems, plain language, UX writing, and accessibility.

Content Design & Operations | Information Architect | Knowledge Manager | Long-form & UX Writer

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Technical content strategy means...

My work includes content audits, taxonomy design, editorial standards, and structured content workflows that support accessibility, reduce content debt, and improve user experience.

I help civic organizations, nonprofits, and mission-driven tech teams scale their content with clarity and consistency.

With deep experience in regulated and public-sector environments, I collaborate across product, policy, and engineering to ensure content is usable, inclusive, and strategically aligned.

If you're looking for a content strategist who can lead scalable documentation, improve content governance, or guide your team through a platform migration, I can help.

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